Service parameters

Contract term no term
Installation fee BGN 0.00
Monthly fee BGN 39.90
Ethernet interface 1 Gbps
Bulgarian and international internet download speed 1 Gbps
Bulgarian internet upload speed 1 Gbps
International internet upload speed 100 Mbps
Speeds maximum achievable speeds
Provided public IP addresses 1
dynamic IP address based on DHCP
ТV channels 150+
Included call minutes 100 minutes
Telephone numbers provided to analogue
telephone interface
Call billing 0/30/1
Credit limit for calls BGN 30.00
Technical support 24/7 Yes
Equipment provided by Cooolbox
Gigabit Wi-Fi router 1
Digital receiver 1

Premium TV packages

HD BGN 0.00/month
Diema Extra BGN 7.99/month

Additional services

Telephone numbers portability BGN 21.60
Additional digital receiver BGN 5.00/month
Visit by a technical support specialist to a customer’s address BGN 14.90
Visit for a document signing BGN 15.00
Moving to a new address BGN 0.00

See current call prices for different destinations ›››

Popular discounts

  • Loyalty program

See all discounts ›››

Service request

You can request Cooolbox connecting via the following methods:

›› Phone number: +359 800 45 845;

›› By filling the form for checking the coverage address.

After the form is filled in, we will check whether there is a technical possibility to connect the provided address and we will contact you.

Check coverage ›››