Confidentiality
Cooolbox personal data protection policy | Overview ››› |
Guides
Guide for configuring an Icotera wireless router, model i6850 | Overview ››› | |
Guide on how to use TV interface | Overview ››› | |
Guide on how to use time control functions | Overview ››› | |
Guide on how to program remote control Type 1 | Overview ››› | |
Guide on how to program remote control Type 2 | Overview ››› | |
Guide on how to use the additional functions of the telephone service | Overview ››› | |
Guide on how to use coool.tv application and www.coool.tv portal | Overview ››› |
Payment methods
Online via the clients portal My Cooolbox | |
Cash at an Easy Pay office convenient for you by using the client number | |
Online via ePay.bg | |
Online via iCARD.bg or iCARD.com by using the client number | |
Bank: Procreditbank BIC: PRCBBGSF IBAN: BG10PRCB92301028908217 | |
Online via Trans.card by using the client number |
Electronic invoice
The most convenient way to access your invoices is the clients portal My Cooolbox. You will be able to search for invoices for up to 12 months back and they will be available for download in PDF format.
Coolbox AD issues in advance the invoice for the monthly fees on the 2nd day of each month, with a term for payment until the 12th day of the same month in which it is issued.
If you have not registered yet in the portal or have additional questions about invoicing methods, you can contact us at 0800 45 845.
Administrative office
4000 Plovdiv
1 A Architect Kamen Petkov Str.
Lime Tree Business building, fl. 1