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Confidentiality

Cooolbox personal data protection policyOverview ›››
Policy for use of Cooolbox cookiesOverview ›››

Guides

cooolbox-icotera-routerGuide for configuring an Icotera wireless router, model i6850Overview ›››
cooolbox-tv-interfaceGuide on how to use TV interfaceOverview ›››
cooolbox-time-shiftGuide on how to use time control functionsOverview ›››
cooolbox-remote-type-1Guide on how to program remote control Type 1Overview ›››
cooolbox-remote-type-2Guide on how to program remote control Type 2Overview ›››
cooolbox-sip-extraGuide on how to use the additional functions of the telephone serviceOverview ›››
cooolbox-coooltv-old-logoGuide on how to use coool.tv application and www.coool.tv portalOverview ›››

Payment methods

cooolbox-mycooolbox-paymentOnline via the clients portal My Cooolbox
cooolbox-easypayCash at an Easy Pay office convenient for you by using the client number
cooolbox-epayOnline via ePay.bg
cooolbox-icardOnline via iCARD.bg or iCARD.com by using the client number
cooolbox-bank-transferBank: Procreditbank
BIC: PRCBBGSF
IBAN: BG10PRCB92301028908217
cooolbox-transcardOnline via Trans.card by using the client number

Electronic invoice

The most convenient way to access your invoices is the clients portal My Cooolbox. You will be able to search for invoices for up to 12 months back and they will be available for download in PDF format.

Coolbox AD issues in advance the invoice for the monthly fees on the 2nd day of each month, with a term for payment until the 12th day of the same month in which it is issued.

If you have not registered yet in the portal or have additional questions about invoicing methods, you can contact us at 0800 45 845.

Administrative office

cooolbox-office-location

4000 Plovdiv

1 A Architect Kamen Petkov Str.

Lime Tree Business building, fl. 1