Confidentiality

Cooolbox personal data protection policy Overview ›››
Policy for use of Cooolbox cookies Overview ›››

User guides

Безжичен рутер Guide for configuring an Icotera wireless router, model i6850 Overview ›››
Guide on how to use TV interface Overview ›››
Guide on how to use time control functions Overview ›››
Guide on how to program remote control Type 1 Overview ›››
Guide on how to program remote control Type 2 Overview ›››
Guide on how to use the additional functions of the telephone service Overview ›››
Guide on how to use coool.tv application and www.coool.tv portal Overview ›››

Payment methods

Online via the clients portal My Cooolbox
Cash at an Easy Pay office convenient for you by using the client number
Online via ePay.bg
Online via iCARD.bg or iCARD.com by using the client number
Bank: Procreditbank
BIC: PRCBBGSF
IBAN: BG10PRCB92301028908217
Online via Trans.card by using the client number

Electronic invoice

The most convenient way to access your invoices is the clients portal My Cooolbox. You will be able to search for invoices for up to 12 months back and they will be available for download in PDF format.

Coolbox AD issues in advance the invoice for the monthly fees on the 2nd day of each month, with a term for payment until the 12th day of the same month in which it is issued.

If you have not registered yet in the portal or have additional questions about invoicing methods, you can contact us at 0800 45 845.

Administrative Office




  • Адрес

  • 4000 Plovdiv

    1 A Architect Kamen Petkov Str.

    Lime Tree Business building, fl. 1