cooolOffice
| Contract term | no term |
| Installation fee | 0.00 EUR / 0.00 BGN |
| Monthly fee | 40.39 EUR / 79.00 BGN |
| Ethernet interface Connectivity with a media converter.
| 1 Gbps |
| Bulgarian and international internet download speed | |
| Maximum achievable speed | 950 mbps |
| Normally available speed | 760 mbps |
| Minimum speed | 190 mbps |
| Bulgarian and international internet speed upload | |
| Maximum achievable speed | 950 mbps |
| Normally available speed | 760 mbps |
| Minimum speed | 190 mbps |
| Provided public IP addresses | 1 static IP address based on DHCP |
| Technical support 24/7 | Yes |
IP telephony
| 1 SIP number with 500 minutes The package is additional to the main cooolOffice service. It includes 1 telephone number based on the SIP protocol and 500 free minutes for calls to fixed and mobile networks in Bulgaria and Zone 1. The number can be used on one physical device only. The maximum number of simultaneous calls, incoming and outgoing, is 3 in total for the service.
| 5.06 EUR per month / 9.90 BGN per month |
| 5 SIP numbers with 3000 minutes The package is additional to the main cooolOffice service. It includes provision of 5 telephone numbers, based on the SIP protocol, and 3,000 free minutes for calls to fixed and mobile networks in Bulgaria and Zone 1. The maximum number of simultaneous calls, incoming or outgoing, is 15 in total for the service.
| 30.17 EUR per month / 59.00 BGN per month |
| Call billing No connection fee is charged.
| 0/30/1 |
| Credit limit for calls | 50 EUR |
| Prices for calls to Cooolbox’s fixed network | 0.00 EUR / 0.00 BGN |
| Prices for calls to other fixed networks | 0.008 EUR / 0.015 BGN |
| Prices for calls to all mobile network operators in Bulgaria | 0.041 EUR / 0.080 BGN |
| Prices for calls to fixed and mobile networks in Zone 1 | 0.034 EUR / 0.067 BGN |
Additional services
| Static IP addresses Only one network of IP addresses can be used, i.e. when a new network is requested it replaces the old one instead of being added to it.
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| Network /29 – 8 static IP addresses | 25.05 EUR per month / 49.00 BGN per month |
| Network /28 – 16 static IP addresses | 30.17 EUR per month / 59.00 BGN per month |
| Network /27 – 32 static IP addresses | 35.28 EUR per month / 69.00 BGN per month |
| Network /26 – 64 static IP addresses | 40.39 EUR per month / 79.00 BGN per month |
| Network /25 – 128 static IP addresses | 45.50 EUR per month / 89.00 BGN per month |
| Network /24 – 256 static IP addresses (network class С) | 50.62 EUR per month / 99.00 BGN per month |
| Additional SIP number The terms for using the additional number depend on the selected IP telephone package.
| 0.46 EUR per month / 0.90 BGN per month |
| Personal 0700 number Single number which can be dialed without a code from any point within Bulgaria. The customer is not billed for incoming calls, the calling subscriber pays the call in accordance with their tariff plan. The customer specifies the telephone number to which the incoming calls to the 0700 number are forwarded. This service is additional to the “5 SIP numbers with 3000 Minutes” package.
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| Standard number | One time fee of 0.00 EUR and 14.83 EUR per month / One time fee of 0.00 BGN and 29.00 BGN per month |
| Number with the right to choose | One time fee of 76.69 EUR and 14.83 EUR per month / One time fee of 150.00 BGN and 29.00 BGN per month |
| Golden number The numbers can be as follows: 0700 45 Х45; 0700 45 45Х; 0700 45 54Х; 0700 45 ХХХ; 0700 45 Х00; 0700 45 678, where X can take numbers from 0 to 9. | One time fee of 184.07 EUR and 14.83 EUR per month / One time fee of 360.00 BGN and 29.00 BGN per month |
| Telephone numbers portability | 0.00 EUR / 0.00 BGN |
| Moving to a new address In the event of confirmation of the technical possibility and subsequent move to a new address, the customer’s DHCP fixed IP address will be replaced with a new one. | 50.62 EUR / 99.00 BGN |
| Visit for a document signing | 6.39 EUR / 12.50 BGN |
Request a service
You can request to be connected to Cooolbox in one of the following ways:
›› Phone number 0800 45 845
›› By filling the form for checking the address coverage.
After the form is filled in we will check whether there is a technical possibility to connect the provided address and we will contact you.