cooolOffice
| Installation fee in the event of 18-month contract | BGN 0.00 |
| Installation fee in the event of 12-month contract | BGN 99.00 |
| Monthly fee | BGN 79.00 |
| Ethernet interface Connectivity with a media converter.
| 1 Gbps |
| Bulgarian and international internet download speed | |
| Maximum achievable speed | 950 mbps |
| Normally available speed | 760 mbps |
| Minimum speed | 190 mbps |
| Bulgarian and international internet speed upload | |
| Maximum achievable speed | 950 mbps |
| Normally available speed | 760 mbps |
| Minimum speed | 190 mbps |
| Provided public IP addresses | 1 static IP address based on DHCP |
| Technical support 24/7 | Yes |
IP telephony
| 1 SIP number with 500 minutes The package is additional to the main cooolOffice service. It includes 1 telephone number based on the SIP protocol and 500 free minutes for calls to fixed and mobile networks in Bulgaria and Zone 1. The number can be used on one physical device only. The maximum number of simultaneous calls, incoming and outgoing, is 3 in total for the service.
| BGN 9.90/month |
| 5 SIP numbers with 3000 minutes The package is additional to the main cooolOffice service. It includes provision of 5 telephone numbers, based on the SIP protocol, and 3,000 free minutes for calls to fixed and mobile networks in Bulgaria and Zone 1. The maximum number of simultaneous calls, incoming or outgoing, is 15 in total for the service.
| BGN 59.00/month |
| Call billing No connection fee is charged.
| 0/30/1 |
| Credit limit for calls | BGN 100.00 |
| Prices for calls to Cooolbox’s fixed network | BGN 0.00 |
| Prices for calls to other fixed networks | BGN 0.015 |
| Prices for calls to all mobile network operators in Bulgaria | BGN 0.080 |
| Prices for calls to fixed and mobile networks in Zone 1 | BGN 0.067 |
Additional services
| Static IP addresses Only one network of IP addresses can be used, i.e. when a new network is requested it replaces the old one instead of being added to it.
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| Network /29 – 8 static IP addresses | BGN 49.00/month |
| Network /28 – 16 static IP addresses | BGN 59.00/month |
| Network /27 – 32 static IP addresses | BGN 69.00/month |
| Network /26 – 64 static IP addresses | BGN 79.00/month |
| Network /25 – 128 static IP addresses | BGN 89.00/month |
| Network /24 – 256 static IP addresses (network class С) | BGN 99.00/month |
| Additional SIP number The terms for using the additional number depend on the selected IP telephone package.
| BGN 0.90/month |
| Personal 0700 number Single number which can be dialed without a code from any point within Bulgaria. The customer is not billed for incoming calls, the calling subscriber pays the call in accordance with their tariff plan. The customer specifies the telephone number to which the incoming calls to the 0700 number are forwarded. This service is additional to the “5 SIP numbers with 3000 Minutes” package.
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| Standard number | One time fee of BGN 0.00 and BGN 29/month |
| Number with the right to choose | One time fee of BGN 150.00 and BGN 29/month |
| Golden number The numbers can be as follows: 0700 45 Х45; 0700 45 45Х; 0700 45 54Х; 0700 45 ХХХ; 0700 45 Х00; 0700 45 678, where X can take numbers from 0 to 9. | One time fee of BGN 360.00 and BGN 29/month |
| Telephone numbers portability | BGN 0.00 |
| Moving to a new address In the event of confirmation of the technical possibility and subsequent move to a new address, the customer’s DHCP fixed IP address will be replaced with a new one. | BGN 99.00 |
| Visit for a document signing | BGN 12.50 |
Request a service
You can request to be connected to Cooolbox in one of the following ways:
›› Phone number 0800 45 845
›› By filling the form for checking the address coverage.
After the form is filled in we will check whether there is a technical possibility to connect the provided address and we will contact you.